Return and refund policy
At Ibna Niatmat, customer satisfaction is our priority.
- Return Period: Customers can request a return within 7 days of receiving their order.
- Product Condition: Items must be unused, unworn, and in their original packaging.
- Damaged Products: If you receive a damaged or incorrect item, please contact us within 24–48 hours.
- Refunds: Approved refunds will be processed after the returned product is inspected.
- Exchange: Size or product exchanges are subject to availability.
- Non-Returnable Items: Used, washed, or damaged-by-customer products cannot be returned.
Contact Us
For return or refund requests, please contact our customer support.
Thank you for shopping with Ibna Niatmat!
Ibna Niatmat – Wear Better, Live Stylish.